If you’ve been using Cash App since 2018, you now have just a week remaining to secure your portion of a $15 million settlement from a recent class action lawsuit.
Who Qualifies for the Settlement?
Cash App users affected by data breaches between August 23, 2018, and August 20, 2024 are eligible to participate in this settlement. If you’ve experienced unauthorized withdrawals, fraudulent transfers, or unresolved issues with Cash App’s customer support, you may qualify to claim a share.
The $15 million settlement was reached following accusations that Block and Cash App Investing failed to adequately protect user accounts and mishandled customer complaints related to fraudulent transactions. Despite denying any liability, the companies agreed to this settlement to resolve the claims.
Important Deadlines to Remember
- Deadline to File a Claim: November 18, 2024, by 10:59 p.m. PT.
- Deadline to Opt Out: November 1, 2024, if you wish to pursue separate legal action.
Steps to File a Claim and Receive Compensation
To participate, you must submit a claim form by the deadline. Complete documentation showing financial loss or emotional distress due to the breach will increase your chances of receiving compensation—up to $2,500. If you’re eligible, act quickly to ensure you receive the maximum payout.
Here’s how to file:
| How to File a Claim | Details |
|---|---|
| Online | Visit the official settlement website to download the claim form. |
| By Mail | Request a form via mail or call 1-866-615-9740 for assistance. |
| Documents Required | Attach proof of unauthorized activity, such as a notice, police report, or other evidence. |
Who Can Submit a Claim?
You may be eligible if you meet any of the following criteria:
- You currently use or previously used Cash App or Cash App Investing.
- Your Cash App account was accessed without your permission.
- You experienced unauthorized withdrawals or transfers anytime between August 23, 2018, and August 20, 2024.
If you received a notification via mail or email, simply visit the settlement website and enter your notice ID and confirmation code to begin. If you didn’t receive a notice but believe you qualify, fill out a claim form on the website.
Compensation Details
If approved, you may receive:
- Up to $2,500 for financial losses linked to the data breach. To qualify, you must provide documentation from an external source (e.g., a bank statement or other service) proving the loss was caused by unauthorized access.
- Reimbursement for time spent resolving issues related to the breach, with a rate of $25 per hour, capped at three hours (totaling $75).
- Compensation for documented financial losses due to unauthorized transactions.
To strengthen your claim, provide one of the following documents:
- A notice confirming unauthorized activity on your account.
- A police report detailing the unauthorized access.
- Evidence proving your account was accessed without your consent.
When Can You Expect Payment?
Although the claim website has not yet announced the exact payment date, the final approval hearing for this settlement is scheduled for January 13, 2025. Once all claims are processed, payments should be disbursed in early 2025. Ensure you file before the deadline to secure your rightful compensation.
